
Frequently asked questions
What are the functions of the iKomek Unified Contact Center?
What kind of requests can be addressed to the iKomek Unified Contact Center?
What should I do if I have questions about the quality of service of the iKomek Unified contact center operators?
If you have any questions regarding the quality of the service of operators, please contact the iKomek Quality Control Center:
1. +7 (7172) 55-66-55 (from 9 am to 6 pm from Monday to Friday);
2. service_ikomek@astana.kz.
What other alternative ways I can contact the iKomek Unified Contact Center?
1. Telegram-bot: https://t.me/astanaikomek109_bot;
2. Call to number 109 (free from mobile and landline phones).
How can I find a Unified contact center iKomek in social networks?
Find us on social networks (# astana109):
- Facebook www.facebook.com/astana109/
- Instagram www.instagram.com/astana109/
- Telegram-channel https://t.me/astana109112